J e s s i K a

WiseEnterprise App

This app was an extension of the WiseEnterprise platform, designed to empower users to stay informed and take action while on the go. With a focus on delivering vital information at their fingertips, the app streamlined workflows, enabling users to save time and enhance productivity. Its user-friendly interface ensured that essential features were easily accessible, allowing for efficient decision-making and task management while away from their desks. This mobile solution enhanced the overall experience of the WiseEnterprise product, making it easier for users to stay connected and responsive.

  • Category UX Design, UI Design
  • Company Wisers Information Limited
  • Industry Information Technology & Media Intelligence
  • Launch Date July 2014
View Prototypes

My Duties

  • User research

  • Wireframing

  • User flow mapping

  • Interaction design

  • Visual design

  • User-centered design

Challenges Faced

One of the key challenges faced was encouraging user adoption that can be difficult, especially for those who were accustomed to traditional desktop workflows and hesitant to transition to mobile. If the app's user interface had been complex, it could have led to confusion and frustration, preventing users from effectively utilizing its features. Furthermore, security was a major concern for most users, as sensitive information accessed on mobile devices could be vulnerable to breaches.

Solutions

To facilitate user adoption, I conducted research on users' daily tasks and performed usability testing through prototyping, ensuring that the app met their expectations before implementation and making the transition smoother for them. I also concentrated on creating an intuitive user interface that simplifies navigation and enhances accessibility, ensuring users can easily find the features they need. For the security concern, I collaborated with the vendor to guarantee the protection of sensitive data and instill user confidence in the app.

Agile Research Analysis
Data-Driven Design Usability Testing User-Centered Design
Wireframing Prototyping Interactive Design
Front-End Development Iterative Design Design Systems WCAG Compliance
UX Strategies Business Objectives Project Management Collaboration