J e s s i K a

WiseEnterprise App – On-the-go Decision & Workflow Support

The WiseEnterprise App extends the core SaaS platform to mobile, enabling users to monitor real-time insights, manage tasks, and make decisions anytime, anywhere. The project focused on adapting complex desktop workflows into a simplified and efficient mobile experience, while maintaining usability, security, and productivity.

  • Category UX Design, UI Design
  • Company Wisers Information Limited
  • Industry Information Technology & Media Intelligence
  • Launch Date July 2014
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My Role & Contribution

  • Led UX/UI design for mobile extension of a SaaS platform

  • Conducted user research to understand mobile usage scenarios

  • Translated desktop workflows into mobile-friendly interactions

  • Designed user flows optimized for quick actions and accessibility

  • Validated designs through prototyping and usability testing

  • Collaborated with vendors to ensure secure mobile experience

Problem

  • Low Mobile Adoption:
  • Users were привыкed to desktop workflows

  • Hesitation to transition to mobile usage

  • Workflow Complexity:
  • Desktop features were too complex for mobile environments

  • Risk of overwhelming users with too much information

  • Security Concerns:
  • Handling sensitive enterprise data on mobile devices

  • Users lacked confidence in mobile data protection

My Approach

  • I approached this as a cross-platform adaptation and adoption problem.

  • Key focus areas:
  • Simplifying workflows for mobile context

  • Prioritizing essential features for on-the-go usage

  • Ensuring continuity between desktop and mobile experience

  • Building trust through secure and transparent design

Solution

  • Mobile-first Workflow Design:
  • Simplified complex desktop processes into lightweight mobile flows

  • Focused on key tasks users need while on-the-go

  • Usability & Navigation:
  • Designed intuitive navigation for quick access

  • Reduced cognitive load through clean and focused UI

  • Validation through Testing:
  • Conducted usability testing using prototypes

  • Iterated design based on real user feedback

  • Security & Trust:
  • Collaborated with vendors to ensure data protection

  • Reinforced user confidence in handling sensitive information

Impact

  • Improved adoption of mobile usage among existing users

  • Increased efficiency in handling tasks outside desktop environments

  • Enhanced overall product ecosystem (web + mobile integration)

  • Additionally:
  • Users reported smoother transition from desktop to mobile

  • Increased responsiveness and productivity on-the-go

Reflection

  • This project reinforced that:
  • Mobile design is not about shrinking UI — it’s about rethinking workflows

  • Cross-platform consistency is key to user adoption

  • Prioritization is critical in constrained environments

  • Trust and security are essential in enterprise mobile products

Agile Research Analysis
Data-Driven Design Usability Testing User-Centered Design
Wireframing Prototyping Interactive Design
Front-End Development Iterative Design Design Systems WCAG Compliance
UX Strategies Business Objectives Project Management Collaboration